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Based in Fargo, N.D., Swanson Health Products (SHP) began as a mail-order business in 1969 and is now one of America's largest privately held dietary supplement suppliers. An industry leader in bringing
Good Manufacturing Practices certified vitamins and supplements directly to consumers, SHP has an unwavering commitment to quality and customer service.
With a staff of more than 500, including nutritionists and chemists who keep abreast of the latest supplement research and develop products in response to emerging trends, SHP provides the highest
quality vitamins, supplements and natural health care products at the lowest possible price. As part of their commitment to customer service, SHP recently expanded operations to Harrisburg, Pennsylvania, where they opened
their new East Coast Distribution Center (ECDC) on 3 May 2010.
The ECDC is designed to expedite shipments, eliminating one to two days in transit time on orders shipped to customers on the East coast.
How much can you save when you buy from Swanson?
As Swanson Health Products president Lee Swanson puts it, "Besides treating our customers well, we are in the unique position of being able to offer products direct to customers without
going through a middle-man. Because of that fact, we are able to save customers 50% to 70% on their nutritional supplement expenditures. And those savings are on some of the highest
quality products in the world.
Swanson has built its reputation on providing the best quality supplements for the lowest possible price. They also offer the lowest prices on National Brands, including brands
such as TwinLab, the first company to offer complete lines of amino acids and fish oil supplements; Enzymatic Therapy, known for their
rigorous testing protocols of products like Garlinase and the libido enhancer Hot Plants; and Alacer Corp, maker of the
fizzy vitamin-C favorite Emergen-C.
The Seven Leaf Guarantee
As part of their comprehensive commitment to quality and customer satisfaction, Swanson Health Products subscribes to a "Seven Leaf Guarantee".
The following is adapted from the website; you can read the complete details here.
- Lowest Possible Prices — (a) If you find a product sold by another merchant at a price lower than Swanson's, Swanson will match the lower price. (b) If you buy
a product from Swanson, then discover a lower price for the same product elsewhere, Swanson will match the price and refund you double the difference.
- Purity & Potency — The ingredients in Swanson products are tested at various stages throughout the production process to verify purity and potency.
Finished products are tested for potency and stability by independent third-party laboratories; this is undertaken to ensure that each supplement contains exactly what it says on the label.
- 100% Money Back Guarantee — If for any reason you are not satisfied with a product, and you return the product within one year from the
date of purchase, Swanson will refund the total cost — including, on domestic orders, the cost of shipping and handling.
- Security & Privacy — Swanson employs a state-of-the-art Secure Socket Layer (SSL) technology, assured by Entrust, which encrypts sensitive information
on your browser and on their server. The closed yellow padlock at the bottom of your screen, or the "https" preceding the URL in the address bar, indicate that the checkout
process is secure.
- Customer Service — Customer service representatives are trained to handle concerns with professionalism, and they have a
high degree of product expertise. If more comprehensive product information is required, it can be obtained in your behalf from staff nutritionists, chemists, and other specialized
employees. Representatives are available seven days a week — by phone
(1-800-437-4148), email (customercare@swansonvitamins.com), and live chat.
- Innovative New Products — Swanson's Product Development department stays keenly aware of supplement research and emerging trends, often leading the way in formulating
products for the general public under the Swanson label brand.
- Education — Swanson Health Products provides in-depth articles, expert information, supplement facts, email newsletters and many other learning tools in their catalog and on their website.
Outstanding Customer Service
"At Swanson Health Products," says Lee, "we treat every customer like we would treat a good friend or neighbor, and I think most people appreciate that. When you shop with Swanson,
you can expect fast, friendly, personal service every time. Unlike most other companies, when you call Swanson, you get to talk to a real person, not a machine. That means if you have
questions, you get answers. If you have a problem with your order, you get the personal attention you need to solve it promptly.
"It’s hard to put a dollar value on service like that, but I think it makes a huge difference. When all is said and done, our affordable prices are probably the main reason most of our
customers first start shopping with Swanson, but our outstanding customer service is the main reason they keep coming back. It’s like my dad said back at the beginning, 'the satisfaction
and goodwill of our valued customers is our most important asset'."
Shipping Policies — $4.99 Shipping
Standard shipping rate is $4.99 for orders within the 48 contiguous United States. Additional shipping fees apply to all orders shipping to Alaska, Hawaii, US Territories and Canada.
Additional shipping fees also apply to all international orders.
International Shipping (including Canada) = $4.99 + actual freight
The shipping cost is dependent upon weight and destination and will be calculated during final checkout. Average shipping time for international orders is 15 business days. [...]
Please be advised that Swanson Health Products is not responsible for taxes and/or duties or any brokerage and/or delivery fees applied to international shipments. Also, we kindly
request that you contact your customs office to thoroughly inquire about import regulations before placing your order, as we will not be liable for packages refused or held for delivery.
For a list of known shipping restrictions, click here.
Payment Options
You can pay for your purchases with Visa, Master Card, Diner's Club, Discover, American Express, and PayPal. If you don't have or prefer not to use a credit card,
you can arrange payment by personal cheque or money order. Call 1-800-437-4148 and order through the catalog. Click here to request a free catalog.
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Moisturize and Nourish Your Skin
Swanson interview with Dr. Med. Barbara Hendel, Munich, Germany. [...]
Dr. Hendel:
...Magnesium salts have been used in both traditional and “modern” healthcare for a wide variety of applications. Of course Epsom salt, which is
magnesium sulfate, is the most recognizable. Other salts of magnesium, carbonate and phosphate, are used in homeopathic remedies. I’ve used all of these agents in my practice.
I’m so thrilled about Magnesium Oil because it is an excellent and affordable solution that offers a convenient alternative to traditional Epsom salt use and it can be used
more selectively; in other words, rather than soaking your entire body in an Epsom salt bath, you can use Magnesium Oil on an isolated area—say, for example, a patch of dry skin.
You can put it exactly where you want it.
[...] Magnesium Oil isn’t actually an oil; rather, it’s a supersaturated solution of magnesium chloride and pure water. The magnesium gives it a slippery feel, which is why
it is called Magnesium Oil. It absorbs readily into the skin, leaving no oily residue, no scent, no sign whatsoever that it has been applied. [...]
SWANSON:
How should Magnesium Oil be used?
Dr. Hendel:
First of all, it’s simply fantastic for the skin. I recommend it be applied after bathing or showering, anywhere you want to moisturize and nourish your skin. Second, although
this is not magnesium sulfate (this is not an Epsom salt product), it may be used in a similar manner for similar purposes. As I said earlier, the advantage is that
it can be applied directly where needed, eliminating the need for a total-body immersion. I recommend that those interested do a little research online to learn more
about this excellent new alternative.
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